Effective Date: 06/28/2025

Welcome to Spotless & Beyond LLC. By submitting your information through our website, you agree to the following terms and conditions:

1. Use of Information

When you submit your information through our website (such as service inquiries or quote requests), you consent to Spotless & Beyond LLC collecting and using that information solely for the purpose of:

  • Contacting you about your inquiry
  • Providing an estimate or service follow-up
  • Improving our customer service and offerings

We do not sell or share your information with third parties.

2. Estimate Disclaimer

  • On-site evaluation (if applicable)
  • Chosen service tier (Standard, Deep, Move In/Out)
  • Additional service requests
  • Property condition and accessibility

We reserve the right to revise or deny service if actual conditions differ from the information provided.

3. Booking & Payment

A confirmed booking may require a deposit or full payment based on the selected service. Payment methods accepted will be clearly stated upon booking confirmation. Full payment must be made before or upon completion of the service unless otherwise agreed in writing.

4. Cancellations & Rescheduling

We kindly ask for a minimum of 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee of up to 50% of the service total.

5. Service Limitations

Our team will perform services with care and attention. However, Spotless & Beyond LLC is not liable for:

  • Pre-existing damage to property or items
  • Items not disclosed as delicate or high-value
  • Areas not accessible or prepared for service

For safety reasons, we do not move large furniture, climb beyond step-stool height, or clean hazardous areas.

6. Privacy & Security

Your information is stored securely and only accessed by authorized personnel. We use industry-standard tools to protect submitted data, though no system is 100% secure.

7. Changes to These Terms

Spotless & Beyond LLC reserves the right to update these Terms & Conditions at any time. Continued use of our website or services implies acceptance of the latest terms.

Need help?

If you have questions or concerns, please contact us at spotlessandbeyond813@gmail.com.